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FAQs

Please see below for responses to frequently asked questions.  You can always contact us at customersuppport@divinetotalwellness.com if you can't find the information you need.

SHIPPING

All products will ship UPS unless noted otherwise.  There are two options for shipping:  Standard and Expedited.  

  • Ground shipping within 1 to 7 business days
  • Express delivery option is also available
  • Orders over $75 ship for free

    Shipping chart:
       Method Days Condition Price
      Standard 1 - 7 business days 0 lbs. to 8 lbs. $5.99
      Standard 1 - 7 business days > 8 lbs. $12.99
      Expedited 2 days 0 lbs. to 8 lbs. $12.99
      Expedited 2 days > 8 lbs. $19.99

      PRODUCTS

      • All products are sealed for your protection
      • All products are lab tested with a certificate of analysis available upon request
      • All products are made in the USA and labeled accordingly
      • GMO free products are also labeled accordingly
      • Full spectrum products contains the legal amount of <0.3% THC
      • All products are legal in all 50 states of the US

      REFUNDS & RETURNS

      Due to the nature of the products, returns are not accepted and refunds will not be provided.  Please review the Certificate of Analysis for the potency of each product.  If you have any questions prior to purchase, please consult with a physician.  Divine Total Wellness cannot provide any recommendations for products, diagnosis, dosage, curative or preventive matters. 
      If for any reason you are not satisfied with your product, you may contact us at customersupport@divinetotalwellness.com and we'll work to make it right!

      CERTIFICATE OF ANALYSIS

      What is a Certificate of Analysis (COA)

      A certificate of analysis (COA) is a lab report on the chemical make-up of, in this case, a hemp-derived product. The COA report contains information on the cannabinoid profile. 

      Why is it important
      First, the information on the COA report MUST match the product that it is tied to.  For example, if your product is 900mg tincture the COA much read as such.  The COA ensures that you are getting the product as described and what you expect in reference to CBD potency and THC percentage.

      How do I get a copy
      You may get a copy of the COA for each product by clicking the link in the product description.  Please note, the COA is available per batch.  Once a batch of a product is sold out, the COA will not remain available on the product page.  A list of COA for the most recent batches are below.  If you don't see your product listed and/or batch ID, you may contact support at customersupport@divinetotalwellness.com

      Most recent COAs

      At Divine Total Wellness one of our main priorities is the privacy of our visitors. We use cookies to ensure that we give you the best experience on our website. By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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