FAQs
Please see below for responses to frequently asked questions. You can always contact us at customersuppport@divinetotalwellness.com if you can't find the information you need.
SHIPPING
All products will ship UPS unless noted otherwise. There are two options for shipping: Standard and Expedited.
- Ground shipping within 1 to 7 business days
- Express delivery option is also available
- Orders over $75 ship for free
| Method | Days | Condition | Price |
| Standard | 1 - 7 business days | 0 lbs. to 8 lbs. | $5.99 |
| Standard | 1 - 7 business days | > 8 lbs. | $12.99 |
| Expedited | 2 days | 0 lbs. to 8 lbs. | $12.99 |
| Expedited | 2 days | > 8 lbs. | $19.99 |
PRODUCTS
- All products are sealed for your protection
- All products are lab tested with a certificate of analysis available upon request
- All products are made in the USA and labeled accordingly
- GMO free products are also labeled accordingly
- Full spectrum products contains the legal amount of <0.3% THC
- All products are legal in all 50 states of the US
REFUNDS & RETURNS
CERTIFICATE OF ANALYSIS
A certificate of analysis (COA) is a lab report on the chemical make-up of, in this case, a hemp-derived product. The COA report contains information on the cannabinoid profile.
Why is it important
First, the information on the COA report MUST match the product that it is tied to. For example, if your product is 900mg tincture the COA much read as such. The COA ensures that you are getting the product as described and what you expect in reference to CBD potency and THC percentage.
How do I get a copy
You may get a copy of the COA for each product by clicking the link in the product description. Please note, the COA is available per batch. Once a batch of a product is sold out, the COA will not remain available on the product page. A list of COA for the most recent batches are below. If you don't see your product listed and/or batch ID, you may contact support at customersupport@divinetotalwellness.com.
Most recent COAs
- Batch ID: 00142-02 10 FSO Softgels/Capsules
- Batch ID: 007572-04 300 FSO Tincture Orange
- Batch ID: 007572-05 300 FSO Tincture Natural
- Batch ID: 007275-06 900 FSO Tincture Orange
- Batch ID: 007572-07 900 Isolate Tincture Natural
- Batch ID: C21053-BG 30 FSO Gummies Mixed Berry
- Batch ID: CPISO2520 CBD Isolate Powder
- Batch ID: 7964-02 900 FSO Tincture Natural
- Batch ID: 7964-01 900 Isolate Tincture Natural